FAQ
Welcome to the industrial supply group FAQ for OIS Group.
OIS Group supports transportation, rail operations, manufacturing, chemical processing, logistics, and energy. We supply durable, compliant equipment for demanding sites.
We provide swivel joints, railcar chocks and derails, loading platforms, gangways, fall‑protection equipment, and related industrial components
Yes. OIS Group works closely with customers to provide custom product sourcing and engineered solutions. Whether you need a unique swivel joint configuration or a custom loading platform, our team will help design and deliver exactly what your operation requires.
Absolutely. We specialize in supporting large-scale industrial operations and can handle bulk orders with competitive pricing. Our dedicated account team ensures seamless ordering, fulfillment, and logistics management for bulk procurement needs.
We prioritize fast order processing and delivery. Many of our products ship directly from strategically located warehouses across North America. Lead times may vary depending on customization or availability, but our team will always provide clear timelines during the ordering process.
OIS Group combines a family of trusted, niche brands under one roof to offer specialized solutions, expert guidance, and industry-leading support. We focus on creating lasting partnerships, not just one-time transactions. Our products are engineered for durability, compliance, and peak performance in demanding environments.
Yes. Our knowledgeable product specialists and engineers are available to help with product selection, custom orders, technical specifications, and installation guidance. We’re here to ensure you get the right solution for your application.
